POOR WORKMANSHIP

<p>my car was on motor plan.went for the first service at nmi constantia kloof.</p> <p>they did their usual and a few months later on my way to durban i get stuck on the freeway with my family in the car.ther technician that came out advised me that the belt snapped because the pully was running skew and there was oil dripping at the site.that was "so called fixed" when they did the service.i went to that dealership several times for issues that they did not resolve.there was power issue and a vibration.the workshop forman sat with me and confirmed that yes there was a problem.they took the car in again and replaced parts,No change.then i get stuck on the freeway again.my car this time looked like it was on fire.then i discovered that there was a fuel pipe leaking.that now went to shiraz delta for repaies and the pipe was replaced.a month or 2 later i get stuck again.almost all of my full tank of fuel leaked because the fuel pipe leaked again.this time shiras delta mnaged to pick up that when constantia kloof interfered with the fuel pump they cross threaded the bolts therefore the pipe kept springing a leak.the advisor then advised me that they had to do a oil change because of the problem i had there was oil filings detected i the oil.there was lots of other stuff too long to mention.i contacted the Mercedes benz south africa and i get the runaround.after explaining the entire scenario in detail they send me a email 2 months later stating "has you problem been resolved".i asked them what is the plan forward and im still waiting since january</p> <p>this is pathetic customer care.metcedes motor plan dont come cheap.my car now rides terrible and i have become paranoid when i drive the car.really disgusted.</p>