poor service / bad attitude

<p>I logged a complaint about poor service and bad attitude with Mercedes Benz.All I get is "We apologize for the inconvenience,"No one is looking to my complaint. Everytime I follow up with Constantia Kloof, I am told there is no courtesy car,we will let you know when we have one.I emailed Tau,his response was we will come back to you.It's almost two and half and can't resolve this matter.Is that how you treat your customers.Or if you complain you are pushed one side and no one cares. I really feel ****** as a customer after paying you all the premiums without being assisted .Does that make you sleep at night.</p> <p>The sad part is that you guys(Constatioa Kloof) are aware of the problem as they diagnosed the car but you are not bold enough to deal with issues of your product.</p> <p> </p> <p>Can someone attend to my issue and stop sending email about your lousy apologies.I am tired of your apologies.The problem is still not resolved but you are so quick to convince customer to change tyres on the car to make more money and do wrong diagnose.</p>