POOR SERVICE ALL ROUND

the dealership took delivery of my vehicle for a normal service on 25/02.<br> the service advisor asked for- and recorded additional items of work.<br> at 15:14 that afternoon i was informed that my vehicle wouldn't be ready as some parts were out of stock.<br> the following day at 17:10 i was told that my vehicle was ready for collection (in the next 50 mins)<br> due to this short notice i was forced to spend the weekend without my vehicle.<br> the monday morning i arrived at the dealership to find out that they were still waiting for parts and that <br> the additional work was not even conducted. so why did i wait!?<br> i reluctantly paid the invoice of R16,500 and proceeded to find my dirty vehicle (with \oil\" stains all over the side!)<br> the next day (01/03) i was presented with a warning light stating that my engine oil levels were low and i immediately reported my dissatisfaction to the service manager.<br> yesterday (02/03) i was contacted by the original service advisor who asked me to bring it back to the dealership.<br> i requested a courtesy vehicle as part of this but was told that it would be difficult to arrange. not sure why!?<br> it has been 24 hours since then, and i am still left waiting. unacceptable!"