1 reviews | Active since Apr 2012
Please take back your **** Vehicle - had enough of this nonsense - Service and vehicle is ****!
<p>Since purchasing my Mercedes-Benz CLA 200 I had numerous issues with this vehicle. And I think I just had about enough with it. </p> <p>The vehicle is defective! Every 2-3 months i have to take the vehicle back for one thing or the other. I am sick and tired of driving the vehicle and then bang another fault. </p> <p>Mercedez Benz is suppose to be sheer driving pleasure but it seems as if its Sheer utter bullsh*t. </p> <p> </p> <p>Long story short: </p> <p> </p> <p>First issue I had last year was that the technicians went to reset my service due date to an earlier date. Didnt know about it, untill i took the vehicle to the service station. After leaving my vehicle there for the entire day inconveniencing me, I got a call and was advised that the vehicle isnt due for a service. - This after i had to catch a flight and didnt get my car until it was late. Missing my flight. Do they care NO! I then get told if I told them to speed up the service that they were going to place priority on it, </p> <p> </p> <p>Eventually went to take my vehicle in for a service all goood and well and awesome. They serviced my vehicle and returned it, Advising me that all is well. Bang, not even a month I should top up coolant. Message displayed on the screen. Top Coolant. Topped Coolant every week cause the warning light came on every week. Decided to book the vehice in and I get told that they are not able to book it for a certain date and that they will book the vehicle the following week. What happened not even a day after that, the Top up Coolant error message came up again. This was on my way driving to work. The next thing I see is smoke coming from my engine and I stopped at a garage. </p> <p>Merc arranged for the vehicle to be towed to their Constantia Kloof dealership for the repairs. (Oct/Nov) Where a lovely lady Mpho assisted me. Amazing service - thanks again Mpho. They had to replace the filter and await for a part. Mpho arranged for a courtesy vehicle. </p> <p>They then done a check to ensure that everything is in working condition and that i should not receive any issues or problems with my vehicle. </p> <p>I complained about this break down on hellopeter and directly to them and they tell me that the vehicle is under warranty and all this will be covered. They are aware that there might be issues that occur on vehicles thats why the warranty is in place. All good and well. But one cannot be experiencing so many problems with a vehicle that is less than 3 years old can we? The vehicle keeps on breaking down lleft right and centre. </p> <p>In December i went away, and guess what? My car didnt want to start! Here I thought it was the battery cause we listened to music. Left teh car for a while and tried again. Nothing. Went on when i tried to start it and after numerous attempts and 40 mins later the car started. </p> <p>Left it thinking its the battery. </p> <p>To my suprise this morning, another defect. Came to work. On my way to work guess what? The most amazing thing happened. At the robot that I was standing at in Jhb CBD in the middle of nowhere the car just switched off. Didnt think much of it until I tried restarting the car. The car wouldnt start, tried again and again and again and again and again and ****en again and then an error message came up advising me that I need to contact the dealer and leave the controls. After 25 mins the vehicle decided to start. In the middle of JHB CBD placing myself in danger. What type of vehicle have you sold me? </p> <p>Amazingly the engine warning light came up. Another defect that this vehicle has and this is less than 2/3 months that the car went in for the previous defect that was fixed. </p> <p>How much more defects can I expect with this car? In how much more danger is this vehicle going to place me in? </p> <p> </p> <p>I do not wish to own the product any longer, due to the fact that it is unreliable and the visits to the dealer is now to the detrement of me as it is now becoming a costly excersize to move the vehicle back and forth for days on end. I am very dissapointed in the product and I cannot believe that it is still in the Mercedez Benz brand. This is impacting me and my job as I am supposed to be on the road most of these days but guess what I have to cancel meetings and appointments with external customers because my car – my mercedez benz is an issue.</p> <p>Called to book the car for immediate checking today and what do I get a service date for Monday. So what happens the weekend? I am supposed to drive down to Durban later today but it don’t seem that it will be happening cause if the car breaks down along the way then what?</p> <p>You can take your defective, unreliable vehicle back for all I care. Sheer driving Bullsh*t.</p>
