Pathetic cars from Mercedes and service is disgusting

Mercedes Benz is not good company to go for when you are looking for a car, especially being a woman. On the 29th of September around 6pm the front wheel CV joint broke down on my way to Gauteng from KZN. The car is still under warranty and has been serviced by Mercedes east rand for several times. I called Mercedes around 6pm, and was told there is no option because it was Sunday. I had to beg that lady because I could not sleep at the garage or harrismith . At about 11 PM, Mercedes decided to call Bidvest to come and give me an old Figo. I had no option because I needed to get to work on Monday. I took the car as dirty as it is and drove with my uncle who was very unhappy about the service I received. Bidvest gave us their Figo after 5 hours and told us Mercedes Benz just called them 30 mins ago. They sent the technician who also saw that the car has recently serviced by Mercedes east rand. My other problem now is Mercedes agent does not want to pay for the damage, they want to log it as accident. I called their workshop at Bethlehem, because they did not bother to call me . I am so angry and would not recommend Mercedes to anyone. every one at work is laughing at me. Saying how can Mercedes gives you an old Figo like this? Why did they not see the coming failure during the services? I once told mercedes in east rand that the front left tire is losing pressure most of the time. I asked them to check for me. They told me mercedes does that especially in the morning and afternoon.. so I shouldn't be worried. They did not see any problem. Now the workshop is telling me it's an accident? Mercedes I am fed up of you. Firstly I asked you to service my car and you told me the problem of ECO system is gone...after 1 day the problem came back again. How can you drop me so low with a Figo? Did you not have a car to give me instead of giving me an old manual figo that has only radio??