NO CUSTOMER SERVICE

I phoned Mercedes-Benz Head Office to complain about Wonderboom where nobody contacted me on their advert.

But the customer service at head office was even worse! I spoke to Pako, who said she will not take any complaint without the vehicle VIN nr. I asked her to phone me back while I go and get the VIN nr. After 20 minutes she did not phone back so I phoned again. The person who answered refused to put me through to Pako before I furnish all the detailed, what Pako should have phoned me back for!That was about 13:50 on 6 Dec.

On Mercedes Benz's email advert to make an appointment for the car service, as well as offer to buy, I sent back for Wonderboom, and after a week no response at all!!