Mr Jones mulaudzi

Am Mr mulaudzi, I bought a car using Mercedes financial services, I ask a settlement amount from them so I can payoff the car, IN deed I was given the amount, but I was also told to pay extra cancelation fees as well , how can a client was to settle his/ her own debt with this credit provider, hence we charged extra money again? Meaning that with Mercedes financial services there no way someone can finish paying ealier? I settle my truck with Wesbank and never mentioned such *******. My question is that MERCEDES FINANCIAL complying with NATIONAL CREDIT REGULAR?, OR THE ARE ABOVE NATIONAL CREDIT REGULAR? Am forwarding this to the NATIONAL CREDIT REGULAR so then review my concern. South Africans pls check best option for car finance before you takes final decision. Am hurt