Mercedez-Benz No Feedback No Assistance

7 Weeks ago I took my car for a Standard service. Leaving the dealership thinking my car 100% service paid for and happy only to realize that once I got home my car lights are not switching off etc.etc. I took my car back to Mercedez-Benz. & was given a loan car. A few days later received an e-mail That diagnostic tests were done & now a whole other list of problems were brought to light & of course with that quite a substantial amount of additional cost?

I logged a complaint with Mercedez- Benz head office and I requested to speak to the Dealer principle, 7 weeks ago. I have followed up via e-mail, and telephone, short of camping in front of the offices of Mercedez-Benz’s office. No response but a letter to request loan car back and to pay for my car to be fixed.

My car was in perfect working condition when it went in for service & came back with all sorts of problems that I now need to pay for. Would you give Mercedez-Benz the loan car back without any investigation requested 7 weeks ago and just pay the fees and move on while they take no responsibility?

7 Weeks later let’s see if they would like to assist.