Mercedez benz C250 accelarator not working

Case no ***<br> Vin no . WDD***R203306<br> <br> My car accelerator failed to work at Smith street Durban and I called the Mercedes roadside assistant. The technician came after 1 hour and he could not help. They towed my car to NMI durban. I they said they can only look at a car on the next day. That is today but no one called to give feed back. I requested for the loan car they said I don't qualify.<br> <br> I need to find out why there is rules for emergency. It is not my fault that the car at 49 000 km went faulty. I now loosing trust on this big company Mercedes Benz SA. I had cars before but never been stranded like this. All my work is disrupted. All my trips stopped who will pay. I can work.<br> <br> I need a loan car because the car is still under motor plan. I also need a report why a car fail. It is a new car to me.<br> <br> Please help<br> please call me on ***