Mercedes Sandton

Am writing this review regarding my sister’s Mercedes X-Class, she bought the car last November and it was brand new, 3 months ago the car was having a battery problem, we booked it in 2 weeks back in Sandton after 3 business working days they called saying the car is good to go said Trevor the service provider, within a week the car got stuck again in the middle of nowhere, mind you I had a catering event and I was gonna use the van, what an inconvenience, when I called at Mercedes last week telling them the car is not starting they said this time around I will have to pay R1500 for jump start, I was like it’s not my fault, you guys you need to come and take your car which they did last week Friday. What’s driving me insane the Service provider Trevor is avoiding me when I call at Mercedes for just an update what’s going on with the car. Like really now?