Mercedes prejudice against disabled drivers!

I am a disabled driver and an extremely easy customer given that I know exactly what I want and can’t test drive the vehicle.

Service has been beyond bad: -Took me 3 months to get a price despite constant emails. -I was promised delivery on 4/11/18 and sold my old car based on that ETA. A month later and the car is still in Germany and I can’t be given an ETA. - customer service dept has failed to revert as promised. The last time I spoke to them I was told “ I’m walking to the other side of the building to resolve and will call you back in 5 mins”. It must be a very long walk as 5 days later and I’m still waiting.

I could go on but this is just the tip of my iceberg