Mercedes Benz South Africa A HUGE DISAPPOINTMENT FOR NOT RESOLVING CLIENTS COMPLAINT

i am writing this complaint because mercedes-benz south africa has done nothing in regards to my problem. when i bought a mercedes-benz GLA200 from mercedes benz sandton every since i bought the car the car has been giving me problems with the wipers juddering. Now ever since the car was bought i have had this encounter with the car and i have taken it to mercedes-benz sandton where i do all my servicing and repairs. Mercedes-benz has replaced new wiper blades and new wiper arms and still the problem is persisting and not going away. Then the day i took the car in for servicing in January 20th i addressed this problem the same problem that the car is giving me the same problem and they had the winsdcreen polished and wiper blades were replaced and wiper arms and wiper blades as well then i drove the car but the problem still was there as i drove the car to witbank. February 5th i rebooked the car after it had adddtional problems with the eco stop/start jerking and other major components needed to be repaired, they had repaired the problems but the car till today jerks when the car turns on/off when eco stop/start turns on/off to make things even worse my back wiper blade is also juddering for the car and my winsdcreen was replaced as well and i had the winsdcreen polished by mercedes-benz but the same problem is still therre where the wiper blades are still juddering and are not wiping properly. This car wiper blades i think have been changed numerous times inclusing wiper arms and polishing has taken place of the windscreen numerous times where clearly mercedes-benz has failed to fix this car which i suspect that this car this problem is most probably a factory fault with the wipers when the car is being driven in the rain. Mercedes-Benz South Africa and Mercedes-Benz after laying numerous complaints and sending emails has disappointed me in this regard and now im stuck with a car where wiper blades are juddering when the car is being driven in the rain but the funny thing is that when you buy such a luxury expensive car u expect quality yet they are very quick and good when it comes to taking your money for the monthly instalment but are not useful when it comes to repairs as this is a ongoing problem since the car was bought in 2018 november and we are in 2020 18th feb fixing a 2018 problem very disappointing from mercedes-benz.

I recommended either a refund or a replacement vehicle from mercedes-benz but till today mercedes-benz keeps calling me to bring in the car for videos to be taken so that they can be sent to mercedes-benz south africa but a very useless company as they respond after 3 days while i must suffer as a client driving a car with juddering wipers as it is a rainy season and should anything happen to the car as the wipers dont even wipe properly who will be liable for damages.

Mercedes-Benz South Africa and Mercedes Benz Sandton has disappointed me and i recommned a replacement vehicle as i cry for help as a client but no response from mercedes-benz and i hope u all view this complaint that Mercedes-Benz a brand with luxury cars where as a client u expect comfort and safety and luxury pity the service or the brand doesnt say the same i might as well go and buy Toyota as it has been always the best brand

Thankyou Thulani *** *** *** ***