gN
gail N

1 reviews | Active since Mar 2019

01 Jun 2022, 10:06

Mercedes-Benz SA

In january 2022 I REQUESTED A DUPLICATE OF THE ORIGINAL ENATIS DOCUMENTS AS MINE HAD BEEN MISPLACED. IHAVE SENT HUNDREDS OF EMAILS - MANY PHONE CALLS-BUT THEIR TOTAL LACK OF FOLLOW UP RESULTING IN ME STILLNOT RECEIVING THESE DOCS IS A DISGRACE TO THE WHST THIS BRAND STANDS FOR. THEIR LACK OF COMMUNICATION IS DEPLORABLE TO SAY THE LEAST. I HAVE BEEN A CLIENT OF SOME 14 YEARS & AM SHOCKED STTHIS LAVK. OF INTEREST. THE REQUESTED AMT OF R332. 60 WAS PAID IN FEB READY & POP SUPP**** - - BUT DTILL 6 MONTHS LATER - - NOTHING RECEIVED - - & NO RESPONSE AS TO FINDING A SOLUTION - - I HAD A SALE FOR THIS CAR NEEDLESS TO SAY - - NO LONGER!!!, 😢😫😫😫😫😫😫😫😫 I

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gail N's update01 Jun 2022, 10:09
Reviewer Update
I EXPECT AN URGENT SOLUTION TO THIS PROBLEM AS YOU HAVE BEEN PAID AS REQUESTED BY MBFS IN FEB. POP SUPP****