Mercedes Benz pathetic after sales service

I have a Mercedes CLA at the moment but I can assure you I will be getting rid of it as soon as it comes back from Mercedes Benz Menlyn service centre. With Mercedes the customer is never right and is expected to jump through hoops for the staff and accept the fact that if you need to bring your vehicle in repeatedly for the same issue then that is the way it should be!<br> When your vehicle is in the garage for two days and you don't hear anything until you call then to enquire, whats the problem with that?<br> When you escalate your issue to Mercedes South Africa and are promised that the person will escalate and see the process through with you. Only to receive and email back regarding a totally different vehicle and complaint, then this further demonstrates Mercedes desire to maintain loyal customers. I am so disillusioned with Mercedes, I always viewed Mercedes Benz as a status brand but now all I see if a failed brand.