Mercedes Benz Financial Service-MBFS -No Response

<p>Can we have your official and written stance on this situation and matter please.</p> <p>We have it on good authority and telephonically that there is still R******* short paid, before this account will be settled. This is ludicrous! No direct communication has been rceived since 07.02.2017 .</p> <p>Th attached letter claims and says: “This figure is valid from 03.02.2017 up to and including 03.02.2017 provided all monthly premiums have been honoured (which it has), including the payment on 07.01.2017, in the amount of R*******x.“</p> <p> Our payment reflects on 7 February 2017. How can any amount still be outstanding .We have not been acknowledged or responded to since then. In the meantime, they are earning interest on the funds we have paid and that MBFS is penalizing me on.</p> <p>I would like MBFS’s official stance in this regard as soon as possible, today, in writing and on a MBFS letterhead.</p> <p>May I have a Settlement Letter as soon as possible please?</p> <p>Who will cancel the Debit Order with the Bank?</p>