Mercedes Benz Culemborg “hopeless bunch”

I just want to inform all Mercedes Benz owners of my shock and disgust at Mercedes Benz Culemborg. After making numerous bookings to accommodate the fact that no loan vehicle was available merc still managed to stuff it all up. They could repair my car and yah guess what: I was told we between a rock and s hard place: who gives a darn I’m driving a so called Mercedes Benz just fix it. No wait when I insisted on a loan vehicle , yes here it comes I was told; you need to pay 5k deposit with your c/card as deposit. What a damn joke I’m sure and hope the Germans see this, after a bunn fight I got a vehicle. I will never use culemborg again, no customer service at all and no regard for the brand. I am so glad I still deal with BMW as well Merc can surely learn from BMW. Defs not buying Mercedes again due to one bad experience. Not to mention that all I’m saying on here I told the after service consultant and absolutely nothing happened, they replaced drive shafts and bearings, returned my can without alignment being done, yah hag to pay for it myself. So much driving a Mercedes Benz, definitely second to BMW and Audi, just yet another brand South Africa is quickly stuffing up