1 reviews | Active since Oct 2025
Mercedes Benz Bryanston Horrible Service
Mercedes Benz Bryanston literally damaged my car, I took my car in to Bryanston as it had a mulfunction for the light and wiper sensor, the car was diagnosed and i was sent a quotation and I paid for it and it was fixed, upon picking my car I noticed my aircon was no longer working, I mentioned this to Lieche the service advisor, she advised me to bring the car back the following Monday, when I brought the car back, and i was slapped with an extra R2000 bill, which I gladly paid without any issues, upon picking up my car my car started having a power lag. I drove the car home the next morning something said open the bonnet of the car, to my surprise, the air intake pipe was on the floor held by the engine cover, now mind you this pipe has clip connectors, therefore you need to bare in mind that, only a person can be able to make it loose. only then I realized that Mercedes Benz has purposefully damaged my car. I took the car to my trusted agents, and what i discovered was really scary, the vacuum line pipe was tampered with and was broken. my Turbo now is also messed up, and to fix this, this will set me back R27 000 to recon the turbo and fix the vacuum line. oh and they store my Cologne.
Funny enough, the customer liaison officer called me a week later, and I told her everything I went through, and she **** through her teeth telling me that the Service Advisor was gonna call me back.
two weeks later I am still waiting.
