Mercedes Benz Bedfordview Poor service don't replace oil cap after a service

Good day

I have been struggling since last year around october / November to get this issue resolved.

The first time I went to Mercedes I got good service.

The second time my GLA45 2015 model needed to go in for a service that is still covered under my plan.

When I arrived my service advisor Wayne assisted me and booked in my Vehicle.

I was given a time frame when I called they only started on my vehicle the service was rushed off.

My car was left dirty inside.

From there I needed to go to Witbank when I arrived in Witbank I smelled oil and when I opened the bonnet there were oil everywhere.

These idiots of " Qualified Mechanics" never did put back my oil cap on the tappet cover.

I called and everytime he is not available poor service.

That same day I needed to buy a cap from a spares shop but it isnt working properly like the new one.

Needed to take the car to a car wash to wash off all the oil now there is still oil and everywhere it is dripping oil.

This is unacceptable on this plan there is everytime excuses not to replace parts "Motor plan snag"

With this incident my tappet cover has scratches due to the oil issue and then while they were washing it off it left marks.

I want a new original cap with tappet cover replaced.

Also my plan is expire in April I want my motor plan extended by another two years.

I can't take the risk if something happens to this motor I want a brand new motor installed.

If this issue isn't resolved on Hellopeter I will take it public.

Mercedes is a good car but as a customer I'm paying for that brand and quality and then you guys come and mess it up.

I would suggest not to make use of Mercedes benz in Bedfordview they treat you good only for the first time or so then They rush Jobs.

As I'm feeling now I don't even want the GLA45 anymore.

As I mentioned I want this matter resolved or I want to compensated.

Looking forward for your reply.