Mercedes

My Mercedes developed an electrical problem This happened after the car had been in for a routine service My car was towed to the pinetown branch I was informed that there was an electrical malfunction due to water entering the car because of blockage to the sunroof drainage system How am I as a client supposed to know that I have to check the drainage system of the sunroof The dealership refused to do the repairs saying that it would not be covered by the mobilloplan They advised me to claim from my insurance and were not sympathetic to my plight I then contacted my momentum insurance They were also not interested saying that it was water damage from the sunroof I find it extremely difficult to accept that both Mercedes and momentum could not assist me As a loyal client