MBSA unable to obtain software key

My new C250 BlueTec AMG burst a pipe on the hydraulic gearbox on 1 May 2015. New as it had only 9000km on the clock. After towed in to Garden City PMB and 9 days, the pipe was changed and I collected the vehicle, unwashed and full of oil in and out.<br> They informed me that there is lagging which will \auto adapt"in the next 2 weeks. This never happen and I took it in to look at in DSM-NMI Pinetown (where it was bought).<br> After 2 weeks they said the problem is the valve plate and need to be changed. It was installed in the next week and only need programming.<br> Via MBSA the dealership requested a unlock key from Germany. That's almost 3 weeks ago already.<br> My car officially is at the dealership for the last 5 weeks!<br> Still not fixed.<br> Feel a good Carte Blanche story coming up. Totally frustrated.<br> Do not know who to call anymore. NO feedback. NO service. NO interest. NO knowledge. All just sucks!!!<br> Need to mention that I only got a replacement vehicle after 2 weeks!<br> WOLD CAR OF THE YEAR? Pathetic...<br> I really like my car"