Loosey-goosey

I am writing this to express my aggravated disappointment with Mercedes Lifestyle Centre, Menlyn. I took my Mercedes A160 (older model, A168) in for some repairs and supp**** the auto technician with a well written repair list stipulating what exactly I wanted them to look at and repair. It included an erratic idling issue, wheel alignment and some minor repairs such as replacing a few nuts, bolts and clips. I told them to take their time and do a good job as I had other means of getting to work. <br> <br> What a disappointment. When I collected my car today (on 26/02/2016, after a lengthy 3 weeks), I was not supp**** with a report document stating what exactly was done on the vehicle. I do not have a clue what I paid for. The erratic idling issue, the main reason I took the car to Mercedes has not been fix.<br> <br> This is unacceptable. The car has some 280 000 km on the clock and is about 10 years old. I get the idea that Mercedes dealerships and auto technicians are reluctant to help customers with older cars. I avoid buying a car every second year as it is the worst investment one could possibly make, hence the reason I prefer a good car like Mercedes, but that, it seems, is questionable now.