JUST BAD MERCEDES!!!!

I am very displeased at the manner the manager of 14th Avenue Mercedes in Johannesburg and Mercedes themselves as a company has been treating me as a loyal Mercedes client for years.

I am a lady and the way I have been left feeling is just unacceptable to this point where I am now forces to take the matter further.

This is not the 1st time I have issues when I booked my car in for it's service. I have never missed a service and take care of my car.

Everything either my spares are not given back to me. One example that my engine mountings were worn, only 1 was worn and they decided to replace all of them. On a different occasion they forgot to put oil in my car. Where after numerous phone calls and stress that I dont need they came to my house to quickly fill oil in my car. 2 WHOLE bottles of oil had to be added. They argued with me making me a **** to the point where I had to go look for security footage to prove that I am telling the truth. THIS IS CRAZY REALLY!

I am at a point where I cannot deal with Mercedes anymore due to rude uninformed managers trying to take advantage of every situation.

a 3rd incident where the car went in and wasnt checked properly again and now they tell me its the injectors. Why wasnt this picked up previously when the diagnosis was done.

I AM FED UP!