DJ
DANIEL J

1 reviews | Active since Mar 2018

15 Mar 2018, 14:00

IF MERCEDES CAN NOT FIX OR REPLACE A BRAND NEW CAR - THEY SHOW YOU THE MIDDLE FINGER

AFTER FAILING 3 TIMES TO FIX MY BRAND NEW MERCEDES GLC THIS IS WHAT MERCEDES SOUTH AFRICA TELLS ME:

Thank you for contacting Mercedes-Benz Customer Service. It is quite clear that between yourself and our organisation that no amicable resolution can be reached, and we propose that since having exhausted all the means at our disposal to resolve your case to our mutual satisfaction, you have to refer your case to the Motor Industry Ombudsman (MIO). Herewith the MIO details: Telephone: ***or 086 11 MIOSA Telephone: ********** Fax: ********** E-mail: ********** website: www.miosa.co.za Postal address: Suite 156, Private Bag X025, Lynnwood Ridge, 0040 In light of the above, we regret that the reply could not be more favourable and wish to assure you of our best attention at all times. Yours sincerely

Dineo Nkgadime Customer Service

Mercedes-Benz Customer Assistance Centre Wierda Road (R576/M10 West) Zwartkop Centurion 0157. Registration No.: ***

If you are not the addressee please inform us immediately that you have received this e-mail by mistake and delete it. We thank you for your support.

0
Replies (0)