exploited

<p>I booked a Mercedes ML 350 in as there was an error message on the display. I was informed that some wires was damaged and cost would be R4993-00. The repairs was done and upon collecting vehicle I was told that wires was repaired and not replaced? I asked to speak to technician that did repairs and was told that 6 wires was damaged and he soldered them and put tape over them. I asked how long the repairs took and he said app two and a half hours. I was invoiced for 4 hours at a cost of almost R5000-00?</p> <p> </p> <p>That is R1250-00 per hour and they did not even spend 4 hours working on car. I was told by theresa that service manager would look into problem and revert to me, but no reaction from them. Not that I expected anything else, as it would be extremely difficult to explain or justify. One does not expect this from a reputable brand like Mercedes Benz.</p> <p> </p> <p>unfortunate!! Beware!!</p> <p> </p> <p> </p>