Dont buy Mercedes Benz

I recently took my car into Mercedes Benz Century city and whilst there showed the manager a crack in the upholstery of the drives seat, he escalated the matter and came back with a reply that they would cover half the cost. Subsequently i logged a complaint with Mercedes SA and got a response simply stating it falls within an exclusion clause and is not covered by warranty or maintenance plan.

Quite simply put how does a luxury expensive vehicle, under 5 years old, with 60 000 km have cracks in the upholstery?

Simple answer, sub standard quality of product!!!

Apart from this i have had issies with the sunroof and start stop. I purchased this vehicle brand new, and also purchased an A200 brand new which had turbo and gear box issues. It is very clear Mercedes quality is not what it should be and not what they are portraying it to be.

I will never buy another Mercedes again! I will make it very well know to family and friends of my experience with Mercs product and lack of customer service