DISRESPECTFUL TO CUSTOMERS

I AM AN OWNER AND HAVE A FRIEND WHO IS ALSO AN OWNER. THE DISRESPECT RECEIVED BY HER AT THE HANDS OF THE WOMAN IN FINANCE AT MERCEDES SANDTON, DEALING WITH COURTESY CARS IS DESPICABLE - SO MUCH SO THAT SHE WANTS TO CHANGE VEHICLES!! I AM HORRIFIED AS MERCEDES BENZ HAVE ALWAYS BEEN IN A CLASS OF THEIR OWN AND MY EXPERIENCE HAS ALWAYS BEEN TOP CLASS. I HAVE DEALT WITH SANDTON AND CONSTANTIA KLOOF. PLEASE THIS CANNOT POSSIBLY BE HAPPENING. I AM BEYOND SHOCKED