Dishonest behaviour

I booked my Mercedes for a 120 000 service as I am on full mobile 120+. I made the booking on Tuesday (28/07/2015) while my vehicle was on 199 345km and was given a date of 30/07/2015. I was travelling on business and when I arrived for my service, the vehicle was at 121 104km. I was turned back because I went over 120 000km during the time of booking a service and the time of the service date. At no time did New Road branch request my Km reading or offered an alternative service branch. <br> <br> This is the worst customer experience received and surely makes one consider if indeed one wants to be associated with a brand that acts dishonestly. In th meantime, i will be taking this up with Germany Head Office and consider placing a banner at the corner Lever Rd and New Rd to expose this dishonest behaviour.