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I recently purchased a C200 from Mercedes Benz Rosebank. Not only was delivery delayed 3 times, when I finally received the vehicle back the USB ports were physically broken.

I took the vehicle back requesting cancellation of sale. The dealership offered me R10 000 off the price as a show of good faith to keep the sale which I obliged.

Two weeks later they still have not refunded me the R 10 000. I've phoned 3 times, every time assured that the refund is with the accounts department. I walked into the dealership today and spoke to the sales manager. Minutes later I get an e-mail requesting proof of banking which I submitted two weeks ago already. It looks like they never intended to do the refund.