Customer service dissatisfactory - Recepetionist and Sales Exec New car sales

<p>I am interested in buying a vehicle from mercedes (my first choice), however the telephonic assistance I received today is appauling. The receiptionist and the sales executive she put me through to were both rude simply because I was not too sure which department i had to ask for. </p> <p>With the sales guy, It turns out that because my option is either a new model or a demo model , he was not too impressed that i mentioned demo and immediately dismissed me and for the used car division and was aggressive in his approach. I would still actually like a quote on the new car so that i can make a comparison but he was also very dismissive in the way he spoke to me thereafter. He literally took only 10 seconds to find out what i want, and ended the call before I could ask more about the car.</p> <p>I am buying a car not a loaf of bread and a little more in touch customer service would be appreciated to find out your customers needs!!!!!</p>