DS
Damon S

1 reviews | Active since Nov 2015

16 Nov 2015, 21:25

Complaint Line vs Hello Peter...

Let's see if MB is any better at responding on Hello Peter than on their dismal complaints line....the clock starts now. Tick Tock.<br> So far I've:<br> 1.Phoned MB complaint line first time, given lengthy description of my complaint and what actions would be needed to make me happy. No response on that.<br> 2.Phoned MB complaints line a second time, to be given a very poor summary of my complaint. Clearly it was not recorded 1st time round. Asked to speak to the complaints manager, and if s/he could not reach me on mobile, to mail me their contact details so I could contact them. Still no response.<br> 3. Given up on phoning, have now written a request on the contact portion of the [URL Removed] website for someone to contact me.<br> 4. Now at the same time I am writing this piece. (first time on hello peter) Now let's see if anyone at MB could be bothered to reply to this complaint message or to their own system. Judging by the feedback on hello-peter I'm not holding my breath.<br> 5. Any suggestions on what next?

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