Bullying Tactics!!

I am completely shocked by the lack of empathy and the tone used by a man called Clark in the service department at Mercedes-Benz Bryanston this morning 20 October 2020. My car was serviced at this branch during lockdown and they said I should return during level 1 for them to fix my charging ports which were not working. They had also fixed my handbrake not releasing issue. The handbrake issue has now returned and I brought the car in to have it refixed and also mentioned that they should please also fix the charging ports. When I came to book the car last week in person one gentleman at the service department mentioned they would fix both these issues under the warranty as they were affected by the lockdown. Clark now is not willing to consider this issue of lockdown not being my fault and says I will pay for these fixes. This is completely outrageous and bullying tactics because I am a woman! He would not dare talk to any man like that especially with the tone he used on me. Completely disgusted by this treatment.