Bad Service Mercedes Benz West Rand. Lack Of Attention to detail.

My car went first a major service at Mercedes West Rand,Constantia, Johannesburg.Which cost around R24,000 around the middle of August 2025.

Today I refilled my car today at the garage and an Adblue warning light has come on.

This should have been checked when the major service was done and it is yet another example if how bad my service experience was at Mercedes Benz. I have a Motor plan with the Innovation Group and it would have covered it.

Mercedes West Rand also took ages to service my vehicle and get the authorisation required from my policy.I took my car in and waited over a week to collect my car .

Now because they did not check my vehicle throughly with all there diagnostic tools they failed to identify that my Adblue was low. So a month and 2 weeks has gone by and I have driven very few km maybe ****m and now my Adblue needs refilling.

This should have been done by the Mercedes When the car was serviced. And based on this what else have they not checked.

Mercedes goes on about services but they have failed terrible on my vehicle and it was my first service at a Mercedes dealership.

Paul Piccione

Registration MD06NMGP