BAD SERVICE AND BAD ATITTUDE BAD CUSTOMER SERVICE

You get poor service and then you just get plain **** SERVICE!!!. This from one of the biggest brand name motor vehicle companies. MERCEDES BENZ!!!!!!. Paarl ***<br> Took my Van , a Mercedes 308 sprinter in to there truck service workshop as a non start with a fuel supply problem on the 9 March 2016. I understood that as a walk in they would not be able to work on vehicle , were told that they would only get to it by the Friday.<br> It's now 7 days later and many many many calls / messages left for Andre (some supervisor )to phone me back which they never did. Today 18 March 2016 in the morning I was told I could get vehicle by 10am or 12pm as they still need to test drive vehicle and when my wife phoned she was informed by Andre they still need to charge the battery and then only it can be tested ,just to be phoned by 12pm and told they will only be done later in the afternoon. As self employed guy I explained to them that it's my means of employment, Totally disgusted by their customer service.<br> As if that wasn't enough my wife phoned the lady at reception Mercia Moses 18/03/2018 @11h10 no customer service etiquette by the mention of our surname she got attitude already <br> <br>