AR
Ayanda R

1 reviews | Active since Nov 2015

23 May 2017, 08:56

Bad service

<p>I took my car in for a service at the Mercedes benz sandton. I was there as early as 7:30 and requested to have my car by 2pm. During the day they called to advise me that this will be in order and that a driver would come pick me up at 1:30. I was out waiting outside at 1:30 to my surprise no driver. I called them for about 8 times being sent from pillar to post. I was being promised that the driver is on the way. The franchise is literally 4km from where I was supposed to be picked up, the worst service in the world . The service advisor Tanya was jus as *********** in resolving this matter. My car even came back with a funny sound from the service each time I put on the ignition. Completely appalled at the service from these people. This is also not the 1st time receiving this treatment from such a reputable institution. This is totally unacceptable and has completely changed my views of this brand.</p>

0
Replies (0)