bad experience

<p>I bought a car under agility,the car was brand new,4 months later the engine light came on the dash.Took the car to merc,I was told it is the sensor thats faulty.It has to be ordered.Waited for a week and it was done.Since then I never had joy with the car.I complained about it and no one wanted to take responsibiltiy.The issue was idling and flickering headlamps on cold start.When agility was about six months to expire,only then Merc wanted to come to the party after 2 and half reas complainingand begging them to fix the matter.Not only that,no one knew what was the problem as you were guessing,All you are good at was "We apologise for..." but you could not deliver on time.The sickening part is when the consultants call you trying to convince you to buy another car, hell no.I am done with you.I do n ot want anything to do with Mercedes Benz.It's not the vehicle I have an issue with but the the customer service and management that doesn't have ***** to address the issue and do damage control. and making sure the customer experience is good.You wanted to attend to the query when it suits you forgetting that you are not doing me a favour.I am the customer who pays every month to make sure you get your salary and that the business is where it is because of loyal customer.As for Tau,thanks for nothing as you kept saying you will return my emails and never did.Agility is over and and the car has been taken back.It felt like climaxing when letting that car go.Please remove my name from your data ,I don't want any advertising or news from Merc.Business is over and done.Surely you must feeling great that a customer like me is no longer doing business with Merc .Did that made you sleep at night?</p> <p> </p> <p>Thanks for poor service,bad experience and bad attitude</p>