Appalling service from MBSA staff

Mercedes Benz South Africa has the MOST USELESS staff members the world over.For a brand as big as Mercedes,it is very disappointing how their customer service staff treats customers.My car has been stuck at Mercedes Benz Maemo Motors in Rustenburg since May 2023,and to date,not even a single soul from MBSA has bothered to contact me to find out if I have received my car.On the 22nd of December 2023,I called Zizipho Ochogwu,who is supposedly a Customer Service consultant,and I informed her that I need my car because I need to travel to Botswa*****zipho said she is going to call the dealership and then get back to me.To date,I am still waiting for Zizipho’s call. Zizipho’s supposed Manager,Ashvin,who adviced me to report MBSA to MIOSA,is just as useless.Not once,has Ashvin called to find out how my case is going.I have called MBSA well over 20 times in January 2024,and on all occasions,the phone was answered by a receptionist who identified herself as Busi.I requested Busi to please put me in contact with Ashvin’s boss,and she said she has no clue who Ashvin’s manager is,but that she would escalate my matter to her own boss rather. To date,the rude Busi has not come back to me,neither has her manager.So,I guess she just dismissed me as another crazy customer. after the service I received from the MBSA workers mentioned here,I have reason enough to get rid of my Mercedes as soon as I get it back. So,to MBSA,thank you for your ****ty service,I am NEVER setting foot in a Mercedes Benz dealership EVER AGAIN!