All I wanted was to get the car serviced.

I took the vehicle for service on the 21st Aug, the service was not carried out because I was told my battery was dead and i should get a new one and bring back the car on monday, bought the battery (was never used)the car went back on monday however they managed to attend to the service without the new battery as it appeared that I have bought the incorrect size, why was that not done on Friday when i initially took the vehicle there? could they have not taken another battery service the car and then advise me on any diagnosis if there was any, on monday i was told the alternator was not working, if i need an electrician i have to pay R3K to get it checked, how can you actually give me that figure if you are guessing what the problem is, had to collect the car today because we are getting endless reports and worst of all nothing is working on the vehicle no, lights, radio etc, if the service was carried out and we were advised on any further issues like any other dealerships, that would have made our lives easier, i also left a message for a James and i still have not heard anything from him, i have used BMW and Audi and they have never given me such bad service !!!!!!