Account paid in full but credit record states adverse listing and repossessed with R264+ debt still active

I am utterly frustrated and disgusted by this company's behaviour. My car was repossessed wrongfully because the accounts department never captured my payments from 2023. Then I settled in full the remaining balance of R120K and received my car back second week of January 2024 with paid up letters and ownership papers. My credit record still reflects that i owe this unreasonable company money, its listed in my credit record as a bad payer who owes R260+ in debt which is not true. I sent Josinah(repossession department) an email requesting this to be fixed, and no response. I have lost job opportunities as well as my daughter could not get into the prestigious private schools because of this listing. Can somebody please remove this listing on my record, its destroying my life literally. can i please request for that nonsense listing to be removed in all my credit records by the 3rd May 2024. This is ridiculous.