Ye

I had a terrible experience with these guys,I received a phone call from Mercedes Benz Umhlanga informing me that my car is due for service.They detected this through Mercedes Benz me connect,I booked my vehicle for service at port shepstone in December 2017. I took it there only to find out months later that my vehicle was never serviced,they only changed brake pads of which I never complained about them and this vehicle tells you if there is something wrong.Now I booked my vehicle for service but I was told that it’s too late because now I have to pay R5000 cash for service and I lost my service and maintenance plan immediately.I complained about this issue to MBSA but they told me that my complaint won’t damage their brand.Imagine that attitude.I only serviced my vehicle once using this at 20000kms and I have been paying cash for every service about R5000.Their brake pads and everything I would pay cash.