WORKSHOP MANAGER MICHAEL RUDESS PERSON EVER

Got an ESP Faulty on the vehicle run flat unavailable, vehicle only went up to 40kmph, phoned 2 days ago was told to bring the vehicle in so Mercedes Boksburg can have a look, unfortunately I did not get the name of the person I spoke to that day, was never told I have to book the vehicle. On off day today took the vehicle through driving from Kempton Park, got to Boksburg was told workshop is full and they can't assist. Phoned the workshop manager Michael, what an experience, this must be without a doubt the RUDEST, UNFRIENDLIEST person ever, without even bother to try an assist was just told he cant help, vehicle must be booked, he was so rude I eventually just dropped the call. This is my first experience with Mercedes and if this is the service you receive, think it is best to look for a totally different make of vehicle!