AJ
Amelia J

1 reviews | Active since Nov 2016

14 Mar 2017, 19:50

Poor Service Delevery

<p><span style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;">This is the second time my car went for a service at mercedes East Rand </span></p> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;">This first time a had bad service </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;">This time was unbelive, i booked my car in for a servive 43000km. When i took my car there i told them the key doesnt lock my kar and my tyre presure light keeps going on. I got a reply no problem we going to fix everything </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;">.. great and i left this was Monday morning at 7 </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;">Tuesday i went to pick up my car i asked them every thing fixed got a reply YES MS EVERYTHING has been fixed i said are u sure because i know i had a bad experions the first time ..... so i got my key and left 2 min in 2 my drive the tyre pres ligth came on.... ok when i got home i checked my tyre press 2 tyres 2.7 and the other 2 tyres 1.7 got out wanna lock my car nope remote not working .... great so i phoned Merc theire service adviser said no they did not pump my tyres 2.7 ok so the fairies pumped it and ther is nothing wrong with my tyres so he is right in his eyes and im lying..... so i said send someone pick up my car great they did i said 2 them they have 2 leave me a car i need to pick up my kids reply ok ... they pick up my car DID NOT LEAVE ME A CAR I HAD TO WALK 2 SCHOOL TO PICK UP MY KIDS LIKE REALY..... a guy phoned me and said they replace my battaries for the remote and o there pump is broken so sorry they did pump my tyres 2.7 and i have a cut in my tyre i said no i dont ur service advisor said nothing is wrong and u guys didnt pump my tyres but im lying acoring to them anyway cherry on the cake they send a drive to bring my kar great only to find out they drove the living **** OUT OF MY CAR 16.5 fuel consumption i gave then above half petrol and got above empty back </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;">I phoned Neill Gold twice not availb are they ever NO ...... so great great **** service the client is a **** and fairies does exist </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: large; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div>

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