************** at its best and Despicable Service

<p>Our car was towed to the Eastrand branch on Monday the 24th of July 2017. 1st to get feedback from this branch is like hitting a rock and expecting blood to come out. Progress report, a fantasy. To top it all, insisted on getting the car back on Wednesday after several requests that were ignored to get the car back as I had a travelling arrangement taking place on Thursday. Getting there, only one person was attending to all customers. There were two white men sitting fiddling with their nails while we were not attended to. They could not even greet and check if we were attended to, and I bet they are being paid a lot to sit and do nothing. One of the customers was so annoyed he decided to go to these two lazy ******s and ask for help, to our shock, one of the guys was his servicing consultant. How pathetic is that. Another shock was to see my car being washed or should I say wiped while I was waiting for it to be brought to me. The mess they made was unbelievable. The dashboard chrome has two chips which were reported and no one has bothered to come back to me. Linda is still talking to her superiors. These people are useless and pathetic.</p> <p> </p>