Utterly appalling lack of customer service

<p>Positive first - the sales manager did everything he could to escalate the matter.</p> <p>Negatives - three weeks, and our car is not repaired. Took a week to acknowledge the issue we took the car in for in the first place. Consultant did not initiate a single correspondence, and when challenged repeated ad nauseum that he had nothing more to say. Failed to deliver our car to the Claremont branch after we received both telephonic and email confirmation that this would happen. Tl:dr - never going back</p>