Atrocious follow up and service

Dealing with Mercedes Benz/Cargo Motors on a Monday is def a bad start to the week. I will NEVER ever buy another Mercedes product EVER. Follow up and after sales services is just pathetic. You have to deal with rude, unhelpful individuals. In this instance my Vehicle service book has not been updated since 2011. Even though the Warranty has expired we have still taken the vehicle to Mercedes, paying the exorbitant prices to have the vehicle serviced. And still they have not updated the book. When I called this morning to check on the last date of service I was told it was 2014. I was then told, even though both branches are part of the Cargo Group, I was to take the book to be stamped by Culemborg and then to Century City. Now this has become my problem, even though it shows up as serviced on their system. When asked why, I was told they not allowed to do so. PATHETIC is not the word to describe this answer. I am absolutely disgusted by their inefficiency.