cH
chantel H

1 reviews | Active since Jun 2020

30 Nov 2022, 14:25

Pathetic service from Mercedes Benz Centurion!!!

Mercedes Benz Centurion doesn’t offer a shuttle service when you drop car off for service! Pathetic service!!! Even cheaper dealerships like Subaru and Hyundai offers this service to clients. Paying top price to Mercedes Benz but **** service!!! Level of quality certainly deteriorating. Their excuse was covid but now they still don’t do it. This service doesn’t make it worth it to have Benz!!! And you can even hear them when they speak over the phone!

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Replies (2)
Mercedes-benz Centurion
Mercedes-benz Centurion's reply30 Nov 2022, 15:06
Official
Dear Chantel H,

May I request that you give me a call @ *** or forward me your contact detail to *** to enable discussion on the matter. We'll be re-introducing our shuttle service soon, but currently we do have an UBER Offering to our clients. I apologize for the inconvenience. I'll appreciate discussion on the matter to establish where the communication was not properly conveyed. Thank you. 
cH
chantel H's update30 Nov 2022, 15:25
Reviewer Update
My contact number is ***. Indeed nothing of the sort was communicated to me!