RM
Ruby M

1 reviews | Active since Nov 2021

29 Jan 2022, 09:32

Mercedes Benz Centurion bad service delivery

We support the business, but they fail to deliver a quality service, even now at Level Covid-19, they still don't have transport service after you drop your car for a service, they manipulate by saying 'due to Covid restrictions we don't offer shuttle services' they taking advantage of the situation to save their funds.

0
Replies (1)
Mercedes-benz Centurion
Mercedes-benz Centurion's reply31 Jan 2022, 14:31
Official
Dear Ruby,

Your feedback is appreciated. We place a high value on the health of our clients and staff members, and although we at the lowest lockdown level in 22 months, we are still cautious to re-introduce the shuttle service. During the service booking and booking confirmation we inform clients that the complimentary shuttle service is not operational. We have full understanding that this might inconvenience some customers, and for that we apologize. We trust that we'll soon be in a safer & healthier environment, that'll see the Shuttle Service Offering return.