Worst service ever by Hamid Mercedes-Benz Bedfordview

Horrible service ever. I brought the car for service on the 4th of November 2022 at Mercedes-Benz Bedfordview. Hamid advised that the car is overdue for service, however, their system shows that the vehicle is on due for service next year, so they want to escalate to Mercedes-Benz. He then confirmed service booking for the 7th of November 2022. I've called the whole day on the 7th with no luck of getting hold of him to a point where he started reject my calls. I then dropped off the car the same day. In the morning I called several times till I pretended to be someone else that when he answered my call. He then told me that they haven't serviced the car as they are waiting for response from Mercedes-Benz then hanged up the call on my ear after threatening that no Mercedes -Benz dealership will assist me if I take my car from him. Hamid is very rude with poor listening skills. He just talks over you and assume what you want to say which is not even accurate.