SM
Sam M

1 reviews | Active since Apr 2019

18 Apr 2021, 21:37

RATHER FIND AN ALTERNATIVE.

Mens Clinic, greatly disappointment me....

The staff is unprofessional, rude doctors, rude regional manager, lack of accountability, they'll duck and dive until you give up, the staff even tell lies to make themselves look good.

Once you step out of the door at the 'clinic' then you should just know your business with them has ended there, the company will not take responsible for anything that happens thereafter.

0
Replies (3)
Mens Clinic International
Mens Clinic International's reply20 Apr 2021, 21:27
Official
Good evening sir

Please accept our humblest apologies for the lack of professionalism and rude staff.  The consultation took place in 2017 and even though it is a while ago this does not negate your sentiments about our clinic. Once again our humblest apologies.

Regards
Mens Clinic International.
SM
Sam M's update26 Apr 2021, 18:09
Reviewer Update
I accept your apology and I appreciate Larry's acknowledgement of the ordeal I went through, with that being said I still maintain that MCI doesn't take its patients seriously, I got contacted by Larry and he seemed very eager to have my issue addressed, I wasn't looking for much but he's eagerness kind of made me change the opion that I had held for some time about MCI, he even went as far as to ask me how I would like for MCI to address this and I broke down to him, he said he'd escalate the matter, to his superior I presume. And since then Larry has pretty much been vanished.
Mens Clinic International
Mens Clinic International's reply26 Apr 2021, 18:53
Official
Good evening Sir

Larry has gone on leave. He will contact you when he returns.

Regards
Mnes Clinic International