NEDBANK MENLYN / JABU SIMELANE / MARIAAN / MARIUS WORST CUSTOMER SERVICE

WHAT SO BAD SERVICE I HAVE BEEN RECIEVING FROM THE STUPID NEDBANK BRANCH IN MENLYN CENTRE. I HAVE BEEN COMPLAINING FOR EVER TO NEDBANK HEAD OFFICE ABOUT THE **** SERVICE I AM GETTING FROM NEDBANK MENLYN BRANCH. AND THE WORST THING, IS THAT IT NEVER STOPS. IT CONTINUES MONTH OVER MONTH... WELL TODAY I HAVE HAD IT. IM SO SICK AND TIRED OF NEDBANK MENLYN BRANCH, THE SO CALLED BRANCH MANAGER JABU SIMELANE, MY SO CALLED BANKER MARRIAN GOTZE, HE SO CALLED MANAGER MARIUS GELDHEHUIS, FOR SUCH CONTINUED BAD AND UNAACEPTABLE CUSTOMER SERVICE.. AND THE WORST THING OF ALL, IS THAT I HAVE COMPLAINED SO MANY TIMES TO NEDBANK CUSTOMER CARE, AND NEDBANK HAS DONE NOTHING, AND I REPEAT, NOTHING TO EVEN TRY TO SORT THIS OUT. WHICH MEANS NEDBANK HEAD OFFICE, THE NEDBANK CEO, THE NEDBANK BOARD, DO NOT CARE ABOUT THEIR CUSTOMERS. THERE IS A REASON WHY NEDBANK HAS FALLEN FROM THE 4 TH BANK IN SOUTH AFRICA TO 6TH. BECAUSE THEY DO NOT CARE ABOUT THEIR CUSTOMERS. TODAY, AT AROUND 7 IN THE MORNING, I TRAVELLED TO NORTH WEST PROVICE TO PURCHASE STOCK FOR MY SMALL BUSNIESS. WHEN I ARRIVED AT MY SUPPLIER, I TRIED TO DO AN EFT TO PAY FOR MY STOCK. WHEN I WENT ON MY INTERNET BANKING, IT SAYS, I DO NOT HAVE AN ACCOUNT TO TRANSFER. I COULD NOT DO A PAYMENT TO MY SUPPLIERS. I THEN CALLED MY SO CALLED BRANCH MANAGER, JABU SIMELANE, AND TOLD HIM WHAT WAS GOING ON. TO MY DISGUST, JABU TOLD ME, HE IS NOT WORKING TODAY. I THEN ASKED THIS SO CALLED BRANCH MANAGER TO PROVIDE ME WITH THE CONTACT DETAILS OF MARRIAN GOTZE. SO I COULD SORT THIS OUT, TO MY HORROR, JABU SIMELANE TOLD ME HE DOES NOT KNOW THE PHONE NUMBER OF THE NEDBANK BRANCH???? WHAT A STUPID ANSWER.. SO THE SO CALLED BRANCH MANAGER FOR MENLYN CENTRE DOES NOT KNOW HIS OWN BRANCH CONTACT DETAILS???? I THEN ASKED JABU SIMELANE, THAT MY ACCOUNT WAS BLOCKED, AND I NEEDED TO DO A PAYMENT TO MY SUPPLIERS. TO MY DISGUST JABU SIMLANE WAS VERY UNINTERESTED IN HELPING . I EVEN ASKED HIM WHY DOES HE NOT WANT TO HELP ME WITH MY PROBLEM. HE THEN SAID HE IS NOT WORKING TODAY. I THEN ENQUIRED, AND ASKED, SO HE DOES NOT WANT TO HELP ME, WHICH HE SAID YES. I THEN TOLD HIM, LET ME RECORD THIS WITH MY OTHER PHONE, WHICH HE THEN PUT THE PHONE DOWN ON ME. THIS IS SUCH BAD SERVICE FROM A SO CALLED BRANCH MANAGER , FROM MENLYN CENTRE. JABU SIMELANE DOES NOT CARE ABOUT HIS CUSTOMERS, AS LONG AS HE GETS HIS FAT SALARY, ***** THE CUSTOMERS. JABU DOES NOT DO ANYTHING TO TRY TO SORT OUT MY PROBLEM. WHY WOULD HE EVEN BOTHER. HE HAS HIS FAT CAT SALARY PAID, WHY MUST HE EVEN MAKE AN EFFORT??????????????? IT JUST SHOWS YOU THE CUSTOMER LEVEL OF NEDBANK MENBLYN BRANCH. ]THEN I TRIED CALLING MARIUS GELDENHUIS, REGARDING MY BLOCKED ACCOUNT. THE TOLD ME HE WOULD CALL MARRIAM AND SEE WHAT COUYLD BE DONE. AFTER NEARLY AN HOUR WAITING, MARRIAM CALLED ME, AND I EXPLAINED TO HER THE COMPLAINT. SHE TOLD ME SHE WOULD COME BACK TO ME. WELL.. YES SHE DID COME BACK TO ME AN HOUR LATER AND TOLD ME, THE BLOCK ON MY ACCOUNT WAS REMOVED. I THANKED HER. THEN I LOADED MY PURCHASE AND THEN I COULD NOT PAY IT BECAUSE MY ACCOUNT WAS STILL BLOCKED.. MARIIAM DID TELL ME MY ACCOUNT WAS OPEN, I COULD GO AHEAD AND PAY MY SUPPLIERS. WELL,,, NOT SURPRISINGLINGHY, MY ACCOUNT WAS STILL BLOCKED, AFTER MARIIAM TOLD ME IT WAS OPEN. I THEN HAVE BEEN CALLING NEDBANK OVER 38 TIMES, IVE CALLED MARRIAM ABOUT 14 TIMES, SHE NEVER PICKS UP MY CALL, IVE CALLED MARIUS GELDENHUIS ON HIS WORK AND CELL NUMBER ABOUT 8 TIMES, BUT AGAIN HE DOES NOT CALL ME BACK, NEITHER DOES HE ANSWER HIS CALLS. THAT JUST SHOWS YOU THE LACK OF RESPECT FROM MARRIAM AND MARIUS TOWARDS THEIR CUSTOMERS. I HAVE BEEN STRANDED IN NORTH WEST, WITH NO ACCESS TO PETROL MONEY, NO ACCESS TO BUY FOOD, NO ACESS TO PAY FOR MY PURCHACES FROM MY SUPPLIERS, SINCE 7 IN THE MORNIJNG, UNTIL NOW NEARLY 2-30. BUT MARIIAAN AND MARIUS, AND JABU, DID HAVE BREAKFAST THIS MORNING, THEY ALL HAD ACESS TO THEIR MONEY, THEY ALL WENT ABOUT ON WITH THEIR LIFES, WHILE ME, THE STUPID PIECE OF **** CUSTOMER FROM THE STUPID NEDBANK HAD TO SUFFER LIKE A DOG.......??????? JABU SIMELANE IS NOT FIT TO REPRESNT MENLYN BRANCH. MARIAAM IS ALSO NOT CAPABLE OF PROVIDING A SERVICE TO HER OWN CUSTOMERS. MARIUS WILL ONLY TAKE CALLS FROM HIS CLIENTS WHEN AND IF HE FEELS LIKE. WHILE STUPID ME, MUST WAIT ON THE SIDE OF THE ROAD LIKE A DOG WITH MY ACCOUNT BLOCKED??????? I WILL CONTINUE TO CALL FOR THE RESIGNATION OF JABU SIMELANE AND MARIIAN, AND MARIUS, AS THEY DO NOT CARE FOR THEIR CLIENTS. IF THE COMMUNTITY OF PRETORIA EAST JOIN HANDS AND BOYCOTT THE NEDBANK BRANCH DUE TO THE POOR CUSTOMER SERVICE, WOULD NEDBANK EVEN CARE?? NO.. PLEASE I ASK THE GENERAL PUBLIC OUT THERE, PLEASE DO NOT EVEN THINK OF OPENING AN ACCOUNT AT MENLYN BRANCH. PLEASE GO OPEN YOUR ACCOUNT AT ANY OTHER BANK, AS NEDBANK , SPECIALLY MENLYN BRANCH DO NOT CARE ABOUT THEIR CLIENTS. I WILL REPEAT AGAIN, JABU , MARIIAN, MARIUS, ARE NOT FIT TO SERVICE NEDBANK CLIENTS IN MENLYN. I AM WILLING TO TAKE A POLYGRAPH TEST TO PROVE WHAT IM SAYING. I DONT CARE IF THEY WANT TO TAKE ME TO COURT, THEY CAN GO AHEAD. NEDBANK MENLYN DOES NOT SERVICE THEIR CUSTOMERS. EVEN THE BRANCH MANAGER SAYS HE WONT HELP ME? SO WHY DO WE CONTINUE TO SPEND OUR HARD EARNED MONEY WITH THEM????????????????? I KNOW NEDBANK WILL NOT REPLY TO THIS, BECAUSE THIS IS HOW THEY WORK. HOWERE, IM STILL STUCK HERE ON THE SIDE OF THE ROAD WITH NO ACESS TO MY MONEY TO PAY FOR PETROL,,,,,,, WHILE THE FAT CATS FROM NEDBANK MENLYN CONTINUE TO LIVE A RELAXED AND COMFORTABLE LIFE, WITH THE MONEY WE PAY THEM.. WHY DOES NOT NEDBANK TAKE ME MY COMPLAINT? WHAT ARE THEY AFRAID OF?? OR IS NEDBANK HAPPY TO CONTINUE TAKING OUR HARD EARNED MONEY AS THEY WISH, FOR SUCH PATHETIC BAD SERVICE????? IM HERE, I DARE STUPID NEDBANK TO TAKE ME ON?? WHAT ARE THEY AFRAID OF???