Menlyn Parking BAD SERVICE

Parking Management refuse to open entrance boom after 23h00 on 30 April 2019. Had to fetch my teenage boy and a friend from the Movies. Had to park outside because they refuse to open the boom. Told them i am willing to pay. The lady refused - told me i have to park my car in the street in walk to the movies to fetch the children or i have to contact my child and tell him to come out.....SO MUCH FOR SAFETY!!!! The lady in the parking control room was so rude, she ended up sending Fidelity Security to remove me. The security guy even tried to speak to her - still she refused. I will have to take my business elsewhere, supporting the other malls in Pretoria after this experience. So sorry Nu-Metro this loyal client will have to support Brooklyn Mall now - thanks to BAD SERVICE